by Johnnie J. ODell Jr. | Oct 15, 2024 | AI in Business Trends 2024
The Rise of AI in Customer Service The transformation of customer service through AI is not merely an injection of technology but a profound shift in how businesses interact with their customers. Artificial Intelligence, with its ability to handle large volumes of...
by Johnnie J. ODell Jr. | Oct 8, 2024 | Using AI in Small Business
Understanding the Reluctance of UK Small Businesses to Embrace AI The emergence of artificial intelligence (AI) has undeniably transformed the business landscape globally. Yet, in the UK, despite the numerous advantages AI offers, **1 in 3 small businesses are...